Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") describes how saba67 ("we," "us," "our," or the "Platform") collects, uses, stores, protects, and discloses personal information from users ("you," "your," or "User") of our online gaming services. By creating an account with saba67, accessing our website at https://saba67.cam, or using any of our gaming services including sports betting, casino games, slots, togel (Indonesian lottery), sabung ayam (cockfighting streaming), and other offerings, you acknowledge that you have read, understood, and consent to the practices described in this Policy.

We recognize the importance of privacy in the online gaming industry, particularly for Indonesian users who entrust us with sensitive personal and financial information. This Policy is designed to be transparent about our data practices and to provide you with control over your personal information. If you do not agree with any aspect of this Privacy Policy, you must immediately cease using saba67 services and contact us to close your account.

2. Information We Collect

saba67 collects several categories of information to provide, maintain, and improve our services, ensure platform security, comply with legal obligations, and enhance your gaming experience.

2.1 Information You Provide Directly

When you register for a saba67 account, you voluntarily provide us with personal information including but not limited to:

• Identity Information: Full legal name, date of birth, gender, Indonesian KTP (Kartu Tanda Penduduk) number, nationality, and copies of identity documents submitted during KYC verification.
• Contact Information: Email address, Indonesian mobile phone number, residential address, postal code, city, and province.
• Account Credentials: Username, password (stored in encrypted form), and security questions/answers.
• Financial Information: Indonesian bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account numbers), transaction history, deposit amounts, withdrawal requests, and payment method verification documents.
• Communication Data: Content of messages sent through our customer support channels, live chat transcripts, email correspondence, and feedback submissions.
• Verification Documents: Photographs or scans of your KTP, selfie photos holding your KTP, proof of residence documents (utility bills, bank statements), and any additional documentation requested during enhanced due diligence procedures.

2.2 Information Collected Automatically

When you access and use saba67 services, we automatically collect certain technical and usage information through your device and browser:

• Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, device identifiers, and mobile network information.
• Usage Information: Pages visited, features used, games played, betting patterns, session duration, click-through rates, navigation paths, and interaction with promotional materials.
• Technical Data: IP address, geolocation data (city and region level, not precise GPS coordinates), internet service provider, referring/exit pages, date and time stamps, and error logs.
• Gaming Data: Bets placed, game outcomes, wagering amounts, bonus usage, tournament participation, win/loss records, and responsible gaming limit configurations.
• Cookie Data: Information collected through cookies, web beacons, and similar tracking technologies as detailed in Section 8 of this Policy.

2.3 Information from Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources including:

• Payment Processors: Verification of payment method ownership, transaction confirmation, and fraud prevention data from Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallet providers.
• Identity Verification Services: Results of identity document authentication, age verification, and fraud screening from third-party KYC providers.
• Public Databases: Information from publicly available sources to verify identity and prevent fraud, as permitted by Indonesian law.
• Marketing Partners: If you interact with our marketing campaigns or affiliate partners, we may receive information about your referral source and campaign engagement.

3. How We Use Your Information

saba67 uses the collected information for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Create, maintain, and manage your gaming account.
• Process your registration and verify your identity and age (21+ requirement).
• Authenticate your login and maintain account security.
• Provide access to sports betting, casino games, slots, and other gaming services.
• Process deposits, withdrawals, and financial transactions.
• Manage bonus offers, promotions, and loyalty programs.
• Respond to customer support inquiries and resolve disputes.
• Implement responsible gaming tools including deposit limits, loss limits, self-exclusion, and session time alerts.

3.2 Security and Fraud Prevention

• Detect and prevent fraudulent activity, multiple account abuse, bonus abuse, and money laundering.
• Monitor betting patterns to identify irregular activity and potential game manipulation.
• Verify payment method ownership and prevent unauthorized transactions.
• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
• Conduct enhanced due diligence for high-value transactions.
• Maintain platform integrity and protect against security threats.

3.3 Legal Compliance and Regulatory Obligations

• Comply with Indonesian laws and regulations governing online gaming.
• Respond to legal requests from law enforcement and regulatory authorities.
• Maintain records required by licensing authorities.
• Enforce our Terms and Conditions and other policies.
• Protect our legal rights and interests in disputes.

3.4 Marketing and Communications

• Send you promotional offers, bonuses, and news about saba67 services (with your consent).
• Provide account notifications, transaction confirmations, and important service updates.
• Conduct customer satisfaction surveys and gather feedback.
• Personalize your gaming experience based on preferences and playing history.
• Send SMS notifications regarding account security and payment confirmations to your Indonesian mobile number.

3.5 Platform Improvement and Analytics

• Analyze usage patterns to improve platform functionality and user experience.
• Develop new features, games, and services tailored to Indonesian players.
• Optimize website performance, loading speeds, and mobile compatibility.
• Conduct internal research and data analysis to enhance our offerings.
• Test new features and systems before public release.

4. Information Sharing & Disclosure

saba67 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist in delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data. Categories of service providers include:

• Payment Processors: Indonesian banks and e-wallet providers that process your deposits and withdrawals.
• KYC Verification Services: Third-party identity verification and document authentication providers.
• Game Providers: Software developers and live casino operators whose games are featured on our platform.
• Customer Support Tools: Live chat platforms and ticketing systems used to assist you.
• Cloud Hosting Services: Secure data storage and server infrastructure providers.
• Analytics Providers: Tools that help us understand platform usage and improve performance.
• Marketing Services: Email delivery services and SMS notification providers (all communications sent with your consent).

4.2 Legal and Regulatory Disclosures

We may disclose your personal information when required or permitted by law, including:

• In response to valid legal requests from Indonesian law enforcement, regulatory authorities, or courts.
• To comply with applicable laws, regulations, or legal processes.
• To prevent fraud, protect platform security, or investigate suspected criminal activity.
• To enforce our Terms and Conditions or protect our legal rights.
• In connection with anti-money laundering (AML) investigations or suspicious activity reports.
• To protect the safety and rights of saba67, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate transaction involving saba67, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent, such as when you opt-in to receive promotional offers from our partners or when you authorize data sharing for specific purposes.

5. Data Security Measures

saba67 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: All data transmission between your device and our servers is encrypted using SSL/TLS protocols. Sensitive data stored in our databases, including passwords and financial information, is encrypted at rest.
• Secure Infrastructure: Our servers are hosted in secure data centers with physical access controls, 24/7 monitoring, redundant power supplies, and disaster recovery systems.
• Access Controls: Personal information is accessible only to authorized employees and contractors who require it to perform their job functions. All personnel with data access are bound by strict confidentiality agreements.
• Authentication Systems: Multi-factor authentication for administrative access and regular password security audits for user accounts.
• Network Security: Firewalls, intrusion detection systems, and regular security vulnerability assessments.
• Regular Audits: Periodic security audits and penetration testing by independent third parties to identify and address vulnerabilities.
• Incident Response: Established protocols for detecting, containing, and responding to data security incidents.

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and immediately notify us if you suspect unauthorized account access.

6. Data Retention

saba67 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Information: Retained for the duration of your active account and for 7 years after account closure to comply with financial record-keeping requirements and anti-money laundering regulations.
• Transaction Records: Financial transaction data is retained for a minimum of 7 years as required by Indonesian banking and taxation laws.
• KYC Documentation: Identity verification documents are retained for 7 years after account closure for regulatory compliance purposes.
• Communication Records: Customer support transcripts and correspondence are retained for 3 years for quality assurance and dispute resolution.
• Marketing Data: If you unsubscribe from marketing communications, your contact information is retained on a suppression list to ensure we do not contact you again, but other marketing data may be deleted within 30 days.
• Technical Logs: Server logs and IP address records are typically retained for 90 days unless required for security investigations or legal compliance.

After the applicable retention period expires, we securely delete or anonymize your personal information unless further retention is required by law or for legitimate business purposes.

7. Your Privacy Rights

As a saba67 user, you have certain rights regarding your personal information. While specific rights may vary based on your jurisdiction, we strive to honor the following rights for all Indonesian users:

• Right to Access: You may request a copy of the personal information we hold about you. Log in to your account to view much of this information directly, or contact our support team for a comprehensive data export.
• Right to Correction: If any of your personal information is inaccurate or incomplete, you may update it through your account settings or by contacting customer support.
• Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements. Note that account closure and data deletion may prevent you from accessing certain services or claiming future winnings.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your personal information.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format that can be transferred to another service provider.
• Right to Object: You may object to processing of your personal information for direct marketing purposes at any time by unsubscribing from marketing emails or contacting us.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact our Data Protection team at [email protected] (plain text, not clickable). We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests to ensure data security.

8. Cookies & Tracking Technologies

saba67 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. A cookie is a small text file stored on your device by your web browser. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality, account authentication, and security. These cookies cannot be disabled without affecting platform operation.
• Performance Cookies: Collect anonymous data about how visitors use our site, helping us improve performance and identify errors.
• Functionality Cookies: Remember your preferences (language, region, game favorites) to provide a more personalized experience.
• Analytics Cookies: Help us understand user behavior through aggregated data analysis.
• Marketing Cookies: Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness. These require your consent and can be disabled.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling certain cookies may impact platform functionality and limit your ability to use some features.

9. Third-Party Services

Our platform may contain links to third-party websites, including payment processors, game providers, and social media platforms. saba67 is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing them with personal information. Our Privacy Policy applies only to information collected directly by saba67.

10. International Data Transfers

While saba67 primarily serves Indonesian users, some of our service providers and data processing infrastructure may be located outside Indonesia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:

• Contractual agreements requiring third parties to provide adequate data protection.
• Compliance with international data protection frameworks.
• Use of secure data transfer mechanisms such as encryption and secure channels.

By using saba67 services, you consent to the transfer of your information to countries outside Indonesia where data protection laws may differ from those in your jurisdiction, subject to the protections described in this Policy.

11. Children's Privacy

saba67 services are strictly restricted to individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21. Our registration process includes age verification measures, and all accounts require submission of a valid Indonesian KTP showing proof of age. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and close the associated account. If you believe we have collected information from a minor, please contact us immediately at [email protected] (plain text).

12. Policy Updates

saba67 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Notify you via email to the address associated with your account.
• Display a prominent notice on our platform for at least 30 days.
• For significant changes affecting your rights, request your affirmative consent before the changes take effect.

Your continued use of saba67 services after policy updates constitutes acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us through the following channels:

• Email: [email protected] (Plain text only — copy and paste this address into your email client. This is not a clickable mailto link.)
• Customer Support: 24/7 live chat available through your account dashboard
• Data Protection Inquiries: For specific privacy-related requests, please mark your communication as "Privacy Request" for priority handling

We are committed to resolving privacy concerns promptly and will respond to all inquiries within 30 days. For urgent security matters, please use our live chat feature for immediate assistance.